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Microsoft Outlook XP/2000

Setup Instructions

Outlook XP / Outlook 2002 Setup Instructions

New Account Setup

  • Begin by opening Outlook 2002.
  • Click the "Tools" menu at the top and you will get a drop-down window.
  • Click on the "E-mail Accounts" option and a new window will pop-up.

  • Select the "Add a new e-mail account" option.
  • Click the "Next" button.

  • Select the "POP3" option.
  • Click the "Next" button.

Fill-in the boxes.

User Information

  • The "Your Name" box is for the name you want to show up on your email (it can be anything you want.)
  • For E-mail Address enter your full email address (example: myname@westcom broadband.com )

Server Information
  • Your mail server address is mail.west combroadband.com for both the incoming and outgoing mail server.)

Logon Information
  • Enter Your "User Name" (example: myname@west combroadband.com)
  • Enter your password (listed on your Service Agreement) into the "Password" box.
  • Put a check in the "Remember" password box.

  • Click on the "More Settings..." button in the lower right corner after you've filled in the boxes.

  • Put a check in "My outgoing server (SMTP) requires authentication" .
  • Select the option marked "Use same settings as my incoming mail server"
  • Select “OK”

  • Click the "Test Account Settings..." button.

Outlook 2002 will check to see if it can connect to Westcom. It will also check to see if your settings can actually reach Westcom's mail server and logon. Lastly, it will send a test message to see if everything is working.

If any "Tasks" don't get a green checkmark then write them down. Double check all your settings and try the test a second time. if the test still fails the second time call Westcom Broadband technical support.  Be sure to tell the tech that you are using Outlook 2002 (XP) and that you did a test connection which identified certain areas where you aren't able to use your e-mail (Those are the areas that didn't get a green checkmark). Have any errors you received while testing written down.

If you successfully tested your account settings then click the "Close" button. In the prior window, click the "Next" button and then click the "Finish" button in the final window. You're ready to e-mail your friends!